Refer a Family

We’re on the move!

We are currently closed whilst relocating our stock room to Stretford. We will be reopening for referrals at the start of December 2023 from our new premises in Stretford Mall. We will be sending all details of location, opening times and how to collect beforehand!

We welcome working with other health & social care, midwifery, childcare, education, mental health, and 3rd sector partners.

Unfortunately we cannot accept referrals from family or friends.

There are many reasons why families may need to access our service for emergency and/or ongoing clothing support. You know your families the best, and will know what support they would benefit from.

Support for Families

We can offer one off emergency clothing bundles up to age 12 for emergency situations such as fleeing domestic violence, emergency foster care placement, persons fleeing war.

We can offer ongoing clothing support for children age 0 – 6 years.

All emergency bundle requests are anonymous with some basic information required about the family circumstances so that we can measure our impact. The referring organisation will need to arrange collection of the bundle from our HQ in Urmston M41.

Once a family has received a bundle from us, they will be invited for ongoing support as their child grows (Trafford area only).

As the professionals looking after these families, you know their needs better than anyone. We do not means test our service as we trust your judgement of a families need as the professional.


  • Persistent low income or a sudden sharp shock to the finances such as housefire/flood.
  • No recourse to public funds
  • Asylum
  • Homeless
  • Disabled/disabled parent or guardian
  • Domestic abuse
  • Substance misuse
  • Single parent families
  • Foster care placement

Before completing the referral form please take time to ensure you know the correct clothing and shoe size required for the children you are requesting for.